FAQ's
1. What time is check-in and check-out?
Check-in time is from 3:00 PM, and check-out is until 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.
2. Is breakfast included in the room rate?
Breakfast is included in some room rates. Please check your booking confirmation or inquire at reception. We offer a rich and varied breakfast buffet to start your day right.
3. Do you offer free Wi-Fi?
Yes, complimentary high-speed Wi-Fi is available in all rooms and public areas of the hotel.
4. Is parking available at the hotel?
Most The Avenue Hotel LTD offer on-site parking (charges may apply). Please check the specific hotel’s page for details, as facilities vary by location.
5. Are pets allowed?
Yes, pets are welcome in many of our hotels (an additional cleaning fee may apply). Please check with the hotel in advance regarding pet policy and availability.
6. Do you have accessible rooms and facilities?
Yes, we provide accessible rooms and facilities for guests with mobility challenges. Please contact us directly to ensure we can accommodate your needs.
7. Can I cancel or modify my reservation?
Cancellation and modification policies vary depending on the rate you booked. Please refer to your booking confirmation or contact us for assistance.
8. Do you offer airport transfers or shuttle services?
Some The Avenue Hotel LTD offer airport shuttle services or can arrange transportation for you. Please inquire with the hotel reception for availability and pricing.
9. Can I host events or meetings at your hotel?
Absolutely. Many The Avenue Hotel LTD offer fully equipped meeting rooms and event spaces for business or private functions. Contact our events team for more information.
10. How can I contact the hotel directly?
You can find the contact details for each hotel on our Contact Us
 page. Our team is happy to help with any questions or special requests.